Cookie Policy

1. Purpose of This Cookie Policy

Philco Air Control, Inc. provides this Cookie Policy to explain what cookies and similar technologies are, why they may be used, what information they may process, how long they may remain active, and what choices visitors may have.

This policy is intended to support transparency and compliance with applicable privacy, consumer-protection, electronic-communications, data-security, and cookie-disclosure requirements.

This Cookie Policy should be read together with Philco Air Control’s Privacy Policy, AI Privacy Terms, Terms of Use, and other notices displayed on the website.

2. What Are Cookies?

Cookies are small text files that a website may place on a visitor’s computer, mobile device, tablet, or browser when the visitor accesses or interacts with the website.

Cookies may store or recognize information about a browser, device, website session, preferences, or previous website activity. They may help websites function properly, maintain sessions, remember settings, and provide certain website features.

Cookies do not usually contain complete personal records by themselves. However, information collected through cookies may be associated with other information, including IP addresses, device information, website activity, contact submissions, or account information.

3. Similar Technologies

Philco Air Control and its service providers may use technologies that perform functions similar to cookies, including:

• Local browser storage
• Session storage
• Tracking pixels or web beacons
• Embedded scripts
• Device or browser identifiers
• Software development kits
• Server logs
• Internet Protocol address information

References to “cookies” in this policy include these similar technologies where appropriate.

4. Why We Use Cookies

Philco Air Control and its service providers may use cookies for legitimate website, customer-service, security, analytics, compliance, and operational purposes.

These purposes may include:

• Loading and operating the website properly
• Maintaining website and form security
• Maintaining visitor sessions
• Remembering visitor preferences
• Operating the Philco Air Control AI assistant
• Maintaining portions of an AI chat session
• Processing contact and service-request forms
• Preventing spam, fraud, abuse, and malicious activity
• Understanding how visitors use the website
• Measuring website and page performance
• Identifying and correcting technical errors
• Improving website content and navigation
• Supporting embedded maps, videos, or other features
• Maintaining visitor consent and privacy preferences
• Complying with applicable legal obligations

5. Session and Persistent Cookies

Session Cookies

Session cookies are temporary cookies that generally remain active only while a visitor’s browser is open. They may be deleted when the visitor closes the browser or ends the website session.

Session cookies may be used to maintain website functionality, preserve temporary form information, support security, and maintain an active AI conversation.

Persistent Cookies

Persistent cookies may remain on a visitor’s device after the browser is closed. They generally remain until they expire, are replaced, or are removed through browser or privacy settings.

Persistent cookies may be used to remember preferences, recognize a returning browser, maintain consent choices, or collect analytics information over time.

6. First-Party and Third-Party Cookies

First-Party Cookies

First-party cookies are generally placed by the Philco Air Control website or by the platform operating the website on Philco Air Control’s behalf.

Third-Party Cookies

Third-party cookies may be placed or accessed by service providers whose technology is included on the website.

These providers may include Squarespace, Chatbase, analytics providers, map providers, video-hosting services, form processors, security providers, and other website-service providers.

Third-party cookies are subject to the applicable provider’s own privacy practices, cookie terms, system settings, and retention procedures.

7. Categories of Cookies We May Use

Strictly Necessary Cookies

Strictly necessary cookies support core website operations. They may be required for page navigation, security, form functionality, session management, consent preferences, and other essential features.

Because these cookies are necessary to provide the website or a feature requested by the visitor, they may not always be subject to optional consent controls.

Functional Cookies

Functional cookies may remember visitor choices and support enhanced website features. They may be used for chat functionality, preference settings, embedded content, and other customized website experiences.

Analytics and Performance Cookies

Analytics and performance cookies may help Philco Air Control understand how visitors interact with the website.

Information may include:

• Pages viewed
• General navigation activity
• Approximate geographic region
• Device and browser type
• Referring website or page
• Session duration
• Website-loading performance
• Technical errors

This information may be used to improve navigation, identify problems, measure website performance, and determine which pages are useful to visitors.

Security and Fraud-Prevention Cookies

Security cookies and similar technologies may help detect suspicious activity, block automated spam, protect contact forms, maintain session security, and defend the website against misuse.

Advertising and Targeting Cookies

Advertising or targeting cookies may track website activity for advertising, remarketing, audience measurement, or personalized marketing purposes.

Philco Air Control should only identify these cookies as active if an advertising, remarketing, social-media, or audience-targeting service has actually been installed and enabled on the website.

If Philco Air Control begins using advertising or targeting technologies, this policy and any applicable cookie-consent controls should be updated.

8. Squarespace Cookies

The Philco Air Control website is built or hosted using Squarespace. Squarespace may use cookies and similar technologies to operate the website, maintain security, load pages, process forms, preserve sessions, remember preferences, and provide analytics or other platform features.

Squarespace may process technical information such as browser type, device information, IP address, website activity, session information, and form-submission details.

The specific Squarespace cookies used may depend on the website plan, activated settings, connected services, analytics configuration, and Squarespace platform updates.

Visitors should review Squarespace’s applicable privacy and cookie documentation for additional information about its practices.

9. Chatbase AI Assistant Cookies

Philco Air Control uses Chatbase to provide an artificial intelligence assistant on the website.

Chatbase or related service providers may use cookies, local storage, session identifiers, or similar technologies to:

• Load and operate the AI chat feature
• Maintain an active conversation
• Recognize an ongoing chat session
• Store chat-related preferences
• Prevent abuse or automated spam
• Measure feature performance
• Diagnose technical problems
• Maintain service security

Information entered into the AI assistant may also be processed in accordance with Philco Air Control’s AI Privacy Terms and the applicable provider’s privacy and data-processing terms.

10. Contact and Service-Request Forms

Cookies and similar technologies may be used when a visitor completes a contact form, quote request, service request, or other website form.

These technologies may help:

• Maintain form functionality
• Preserve information during an active session
• Prevent duplicate or automated submissions
• Detect spam or suspicious behavior
• Confirm successful form delivery
• Support website and form security

Information submitted through a form may be associated with technical information such as an IP address, browser type, device information, submission time, and referring page.

11. Embedded Maps, Videos, and External Content

The Philco Air Control website may include content provided by third parties, including maps, videos, social-media features, scheduling tools, reviews, or other embedded services.

When a visitor loads or interacts with embedded content, the third party providing that content may place cookies or collect technical information.

Third-party providers may receive information including:

• IP address
• Device and browser information
• Pages viewed
• Interaction with the embedded feature
• Referring website information
• Account information if the visitor is signed in to that provider

Philco Air Control does not control every cookie placed by an independent third-party provider.

12. Analytics Services

Philco Air Control may use Squarespace analytics or another analytics provider to understand general website activity and performance.

Analytics services may process information about page views, navigation, device type, browser type, approximate location, referring pages, session duration, and website performance.

Optional analytics cookies should only be described as active if the applicable analytics service has actually been enabled on the website.

Depending on applicable law and website configuration, visitors may have the ability to reject or disable optional analytics cookies.

13. Cookie Inventory

The following table identifies the general services and cookie categories that may be present on the Philco Air Control website.

This table must be updated after a technical cookie audit confirms the exact cookie names, purposes, providers, and retention periods active on the live website.

Important: Provider-defined entries should be replaced with exact cookie names and durations after the live website has been audited.

14. Cookie Retention

Cookie retention depends on the type of cookie, the purpose for which it is used, the provider that places it, and the applicable website configuration.

Session cookies may expire when the browser is closed or the website session ends.

Persistent cookies may remain until their expiration date, until they are replaced by a newer cookie, or until the visitor removes them.

Third-party providers may establish their own cookie-retention periods. Philco Air Control should periodically review these periods and avoid retaining cookies longer than reasonably necessary for their stated purposes.

15. Cookie Consent

Where required by applicable law, Philco Air Control may request consent before placing or activating optional cookies, including certain analytics, advertising, targeting, or nonessential functional cookies.

A cookie banner or privacy-preference tool may allow visitors to:

• Accept optional cookies
• Reject optional cookies
• Select specific cookie categories
• Review cookie information
• Change previous selections
• Withdraw consent

Strictly necessary cookies may remain active because they are required to operate the website or provide a feature specifically requested by the visitor.

16. Withdrawing or Changing Consent

Where a cookie-preference tool is available, visitors may use it to change or withdraw a previous cookie selection.

Withdrawing consent does not necessarily delete cookies that were previously placed on the visitor’s device. Visitors may need to remove existing cookies through their browser settings.

Changing or withdrawing consent does not affect the lawfulness of processing that occurred before the preference was changed.

17. Managing Cookies Through Your Browser

Most browsers allow visitors to review, block, restrict, or delete cookies through browser settings.

Browser controls may allow a visitor to:

• View cookies stored on the device
• Delete existing cookies
• Block all cookies
• Block third-party cookies
• Receive a warning before a cookie is stored
• Clear cookies when the browser is closed

Browser settings vary. Visitors should review the privacy or cookie settings provided by their browser developer.

Blocking or deleting cookies may cause certain website features, contact forms, consent controls, embedded content, or the AI assistant to function incorrectly or become unavailable.

18. Global Privacy Control

Global Privacy Control, commonly known as GPC, is a browser or device signal that may communicate a visitor’s request to opt out of certain forms of sale or sharing of personal information.

Where required by applicable law and technically supported, Philco Air Control may treat a recognized GPC signal as a request to opt out of applicable sale or sharing activities.

Philco Air Control does not currently intend to sell personal information collected through ordinary website cookies in exchange for money.

However, certain advertising or cross-context behavioral advertising technologies may be legally treated as “sharing” under some privacy laws if those technologies are enabled.

19. Do Not Track Signals

Some browsers allow visitors to send a “Do Not Track” or DNT signal. There is not currently a single, universally accepted technical standard governing how every website must respond to DNT signals.

Unless otherwise stated through an active website setting or privacy control, the Philco Air Control website may not respond differently to traditional DNT signals.

This does not prevent Philco Air Control from recognizing other legally required signals, such as Global Privacy Control, where applicable.

20. California Privacy Information

Depending on the law that applies, the nature of the information, and the circumstances of a request, California residents may have certain rights relating to personal information collected through cookies or similar technologies.

These rights may include the ability to request:

• Information about certain personal information collected
• Access to certain personal information
• Correction of inaccurate personal information
• Deletion of certain personal information
• Information about disclosure or sharing practices
• Opt-out from certain sale or sharing activities
• Limitation of certain uses of sensitive personal information

Not every privacy right applies to every business, record, person, cookie, or situation. Philco Air Control may deny, limit, or modify a request where permitted or required by applicable law.

Philco Air Control may need to verify the identity and authority of the person making a privacy request.

Philco Air Control will not unlawfully discriminate against an individual for exercising a privacy right provided by applicable law.

21. International Visitors

Visitors located outside the United States may be subject to privacy and cookie laws that differ from those applicable in California or other U.S. jurisdictions.

Where required, optional cookies may be disabled until the visitor provides consent.

Visitors may also have rights to withdraw consent, object to certain processing, request deletion, or obtain information about cookie-based processing.

22. Third-Party Privacy Policies

Third-party providers may maintain their own privacy policies, cookie policies, terms, consent controls, and opt-out procedures.

Visitors should review the policies of relevant providers for additional information about:

• Cookies they place or access
• Information they collect
• How information is used
• How long information is retained
• Whether information is combined across services
• Available opt-out or privacy controls

Philco Air Control does not control every independent practice of a third-party provider.

23. Conducting and Updating Our Cookie Audit

Philco Air Control should periodically conduct a cookie audit to determine which cookies and similar technologies are active on the live website.

The audit should identify:

• The exact name of each cookie
• The provider that places the cookie
• The purpose of the cookie
• The category of the cookie
• Whether the cookie is first-party or third-party
• Whether the cookie is session-based or persistent
• The cookie’s expiration or retention period
• The information processed by the cookie
• Whether consent is required
• Whether the cookie is still necessary

The cookie table and consent settings should be updated when Philco Air Control adds, removes, or changes website services.

24. Changes to This Cookie Policy

Philco Air Control may revise this Cookie Policy from time to time to reflect changes in website features, cookies, service providers, privacy practices, technology, or applicable legal requirements.

The updated version will be posted on this page with a revised “Last updated” date.

Material changes may also be communicated through a website notice, cookie banner, privacy-preference tool, or another appropriate method.

25. Contact Us

Questions about this Cookie Policy, website cookies, privacy settings, or a privacy request may be directed to: